Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy before placing your order.

Processing Time

All items are made to order. Please allow 2–7 business days for your order to be processed and produced before it ships.

During holidays, sales, or high-volume seasons, processing times may be longer.

Shipping Time

After your order has been processed, estimated delivery time is usually:

United States: 3–8 business days after shipping

International Orders: 7–21 business days after shipping, if available

Please note that delivery dates are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on the shipping destination, item weight, and available shipping method.

If free shipping is offered, it will be shown at checkout when your order qualifies.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an address mistake, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been placed.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your tracking says your package was delivered but you did not receive it, please check with your local post office, neighbors, building office, or shipping carrier first.

We will do our best to help, but shipping carrier issues are outside of our control.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.

Please include:

Your order number

A clear photo of the item

A clear photo of the packaging, if damaged

A short description of the issue

Once reviewed, we may offer a replacement, store credit, or refund depending on the issue.

Customs, Duties, and Import Taxes

For international orders, customers are responsible for any customs fees, duties, import taxes, or additional charges required by their country.

We are not responsible for delays caused by customs.

Cancellations

Orders may only be canceled within 2 hours of purchase. After that time, your order may already be in production and cannot be canceled.

Questions

If you have any questions about your order or shipping, please contact us at:

nareeza77@gmail.com